Questions, answered
About choosing a formula, orders, delivery and returns.
Choosing a product
Silk Wash suits every hair type and is gentle enough for every day. If your colour fades fast, choose the Gloss Wash Duo. Not sure? Write to us and a stylist answers within a working day.
Once a week for most hair, twice for very dry or bleached ends. Leave it on for ten minutes after shampoo, then rinse.
Yes. Every wash is sulphate free and every oil is tested on coloured hair in the salon.
Orders and delivery
Orders placed before 2 pm leave the same day and arrive in two to four working days.
Free from $60. Below that it is worked out at checkout.
Yes, choose collection at checkout and we keep it at the front desk for two weeks.
Returns
Unopened products can come back within 30 days for a full refund. Write to us and we send a label.
Send us a photo and we send a new one the same day, no need to return the broken one.